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Privacy Policy

Privacy Policy - Dugdale Builders

Last updated: 18th April 2026
 

Dugdale Builders (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

1. Who We Are

Dugdale Builders
Norwich & Norfolk

For any privacy-related queries, please contact us at:
Email: info@dugdalebuildersnorfolk.co.uk
Phone: 07584260067

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2. What Information We Collect

We may collect and process the following personal data:

  • Name

  • Contact details (phone number, email address)

  • Address or project location

  • Details about your enquiry or project

  • Any information you provide when contacting us via forms, email, or phone

We do not collect sensitive personal data unless it is directly relevant and provided voluntarily.
 

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotes

  • Communicate with you about your project

  • Deliver our services

  • Maintain internal records

  • Improve our website and services
     

We will only use your information where we have a lawful basis to do so.
 

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you contact us or submit a form

  • Contract – to carry out work you’ve requested

  • Legitimate interests – to run and improve our business


5. How We Store and Protect Your Data

We take appropriate steps to keep your data secure, including:

  • Secure email systems

  • Password-protected devices

  • Limiting access to authorised personnel only

We retain your data only for as long as necessary to fulfil the purpose it was collected for, including legal and accounting requirements.


6. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Trusted subcontractors or suppliers (only where necessary for your project)

  • Professional advisers (e.g. accountants)

  • Legal or regulatory authorities if required by law

All third parties are expected to respect your data and keep it secure.


7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.


8. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy [if applicable].


9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


11. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Dugdale Builders
Norwich & Norfolk
Email: info@dugdalebuildersnorfolk.co.uk
Phone: 07584260067

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